Woy99 takes the protection of every player's personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information while you use our platform.
The following are the key principles that guide how woy99 handles each player's personal data responsibly.
All data transmitted between your device and woy99 servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Woy99 does not sell, rent, or transfer your personal data to any third party without your explicit consent, except where required by Malaysian law.
You have the right to access, correct, delete, or transfer your personal data at any time via your account settings or by contacting the woy99 support team.
Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring.
Woy99 uses cookies solely to improve user experience, maintain login sessions, and understand usage patterns in aggregate — not to track your personal activity.
The woy99 Privacy Policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices to ensure your privacy rights are always protected.
The following table describes the categories of data we collect, the purpose of collection, and the applicable legal basis.
| Data Category | Example Information | Purpose of Use |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | KYC Verification AML Compliance Account Management |
| Contact Data | Email, mobile number, residential address | Service Communications Two-Factor Authentication |
| Financial Data | Bank account number, account holder name, transaction records | Deposit Processing Fund Withdrawal Financial Audit |
| Technical Data | IP address, device type, browser, operating system | Account Security Fraud Detection |
| Usage Data | Game history, betting records, session duration | Responsible Gaming Service Personalisation |
| Marketing Data | Promotional preferences, campaign responses, bonuses claimed | Personalised Offers Promotional Analytics |
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights over the personal data we hold. woy99 is committed to facilitating the exercise of these rights without obstruction.
Woy99 ("we", "our platform") values the privacy of every user who uses our services. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data when you register and use the woy99 online gaming platform.
This policy applies to all users of the woy99 platform located in Malaysia and is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). If you do not agree with any part of this Privacy Policy, please discontinue use of our platform immediately.
Woy99 only collects personal data that is strictly necessary for the stated purposes. We do not collect more than what is needed. Generally, the data we collect falls into two main categories:
Data you provide directly: This includes information you provide during the account registration process, such as your full name, date of birth, IC or passport number, email address, mobile number, and bank account details for deposit and withdrawal purposes. You also share data with us when contacting our support team or filling in promotion-related forms.
Data collected automatically: When you use the woy99 platform, we automatically record technical information such as your IP address, device type, operating system, web browser, pages visited, session duration, and general interaction patterns. This data is used solely for security and service improvement purposes.
The personal data we collect is used for the following purposes:
Woy99 will not use your personal data for any purpose other than those stated above without obtaining your consent first.
Woy99 does not sell your personal data. However, in certain situations we share data with selected third parties to enable us to deliver our services fully to you:
All third parties we engage are bound by strict confidentiality agreements and are only permitted to use your data for purposes we have specified.
Your personal data is stored within a server infrastructure protected by multiple layers of technical and administrative security. The key security measures we employ include:
Your personal data is retained for as long as necessary to fulfil the stated purposes or as required by Malaysian law — typically no longer than seven (7) years after account closure for financial records.
Woy99 uses cookies and similar technologies such as tracking pixels and local storage to enhance your experience on the platform. The cookies we use fall into several categories:
You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the woy99 platform.
In certain circumstances, your personal data may be processed or stored outside Malaysia — for example, by cloud service providers or international technology partners. In such cases, woy99 ensures that all data transfers comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and are safeguarded by adequate data transfer agreements.
We will only transfer your personal data to countries or parties that provide an equivalent or higher level of protection compared to Malaysia.
The woy99 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from children or minors. If we find that data has been collected from a minor without consent, we will delete it immediately and close the account in question.
Parents or guardians who believe their child has registered an account at woy99 are urged to contact our support team immediately so that action can be taken.
To exercise any privacy rights outlined in this Policy, you may contact woy99 via live chat or support email. Please provide sufficient proof of identity so we can process your request securely and accurately. We aim to respond to all privacy-related requests within 5 business days.
Woy99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Each updated version will be published on this page with a clear effective date. Your continued use of the woy99 platform after any changes constitutes your acceptance of the latest Privacy Policy.
If any changes made are significant and directly affect your rights, we will endeavour to notify you via an in-platform notification or email at least 7 days before the changes take effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the woy99 Privacy Officer through the following channels:
You may also refer to the Responsible Gaming us for more information on how woy99 safeguards overall player wellbeing, or visit our FAQ page for related frequently asked questions.
Woy99 guarantees the protection of your personal data at every step. Register an account today and enjoy a safe, fair, and responsible online gaming experience.